Development of Prediction Model for Churn Agents -Comparing Prediction Accuracy Between Pattern Model and Matrix Model-
نویسندگان
چکیده
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ژورنال
عنوان ژورنال: Journal of the Korean society for quality management
سال: 2014
ISSN: 1229-1889
DOI: 10.7469/jksqm.2014.42.2.221